Thanks for your review. The building where the apartment is located was build as a normal construction where Thai people live and we had 2 nights with big storms! So is really normal the noise of rain! And we didn’t have any issue to check out. Every guest has to do check out until 11 am, and you asked me to do it after this time and I couldn’t allow you stay more because onother guest booked the apartment. So I need 3 hours to clean it and allow the guest came in at 2 pm. But when I arrived I have to wait for you 30 minutes more and I didn’t request any money for you. So the issue was, you didn’t want follow the rules and check out at the time informed in our rules. And I was really nice with you. I didn’t complain and I give to you one of my decorations because you asked me! next time you use Airbnb just follow the landlord rules and that’s will be great! Thanks for stay with us!