Hi, thank you for taking the time to leave this detailed feedback. We are so sorry that your experience was of the flat looking tired. For what it's worth, we have stayed there ourselves this weekend and noticed many of the same things you did. We therefore spent time repainting skirting, resealing edges, filling some parts of the wall that had been damaged by furniture knocking into it, etc. We have also scheduled for a decorator to come in during the next gap to polish the place up more than we could. We know this doesn't fix the experience you had, but we thought you'd like to know that your feedback resulted in changes.