Dear Larisa perhaps you have'nt be aware of the severe drought that was this year in Italy. It was strictly vorbidden to water the garden and to use outside showers. That's why, wit 40 degrees of temperature, the lawn was dry and yellowish.
Regarding my house maid she is not aspected to speak english ( usually our guests are able at least to understand some italian words) but to clean the house. If it was really so dirty as you wrote, please, could you send me some photograpfhs so that I can complain with the service.
I apologise in any case, but I would also underline that you was staying only a long week end in an ancient tuscany building. In 500 square metres of house and wit such high roofs it's easy that wind brings some dust in.
Wifi was free and working in Montenero, depending of the Orcia network, and only 1300 m away. Television is working if you follow the istructions wich appear on the screen because it's connected with a private network.
But anyway, dear Larissa, are you sure you had such an awful experience in a big home more than 5 hundred years old, with a garden of 50 acres with 200 old olive trees surviving any drought?
Are you sure the furniture was so 'quirckly'? Haven't you been aware that it's all composed by original pieces from the austrian Secession, signed by the great masters of the Modernism as Adolf Loos, van Rietveld, Marcel Breuer, Le Corbusier? Are you sure that what you saw on the furniture was dust and not a patine left by the centurys?
Anyway, if you want to come back in a better season I will be happy to receive you free as my much appreciated Guest. Best