Unser Flaggschiff; Diese luxuriöse 16. Etage, 2 Schlafzimmer (Kingsize-Bett im Hauptschlafzimmer, Kingsize- / Twin-Betten im Gäste-Schlafzimmer), 2 Badezimmer (volles Bad) Manhattan-Stil-Wohnung im Stadtzentrum ist gleich fünf Sterne.
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Our flagship; this luxury 16th floor, 2 bedroomed (king-size bed in master bedroom, king size / twin beds in guest bedroom), 2 bathroom (full en suite) Manhattan style apartment in the city centre is equivalent to five star.
Familien- / kinderfreundlich
Kostenloser Parkplatz auf dem Grundstück
1 Doppelbett (1,80 × 2 m)
Nicht für Haustiere geeignet
Keine Partys oder Veranstaltungen
Der Check-in ist jederzeit nach 14:00
Check-out bis 10:00
Genauigkeit der Angaben
The apartment is lovely, clean and spacious, however you guys must outline your rules, along with the proper communication with your guests, 'cause they are from various countries with different cultures, and please note that privacy is the most important thing for many. Thanks f…
Antwort von Karen + Steve:
Moafaq and his cousin were a host's nightmare. An instant booking was made the evening before arrival. Although we responded within a very short period of receiving the booking and requested arrival details, we never did get a reply. Early afternoon on the date of arrival we received a text message stating he had arrived at CPT airport, and would be at the apartment within 30 mins. He did not arrive at the apartment, and we managed to reach him after 1 hour, when he stated he had gone back to the Airport to collect his cousin. Unfortunately we could not wait any longer, and the check-in became a self-help. For the next 3 days we were unable to reach Mo. On the 4th day late morning we went to the apartment, found the front door unlocked and slightly open. Vigorous knocking, no response! Obviously we entered the apartment. First thing we noticed the smoke detector/alarm had been covered up with a plastic bag. The main bedroom door was locked, and we heard voices in the bedroom. A few days later weekly cleaning was arranged for 10am, at 11am Mo and (visitors?) were still in bed. Mo broke all house rules, and it was not possible to communicate with him via normal channels. Thank you for your feedback. We would never enter a room without recognizing your privacy and knocked repeatedly before entering . We do however believe that the items you left for our staff to clean, goes beyond the norms of normal privacy and respect. Karen & Steve
We love Cape Town, moved here 20+ years ago, Karen is an animal lover and her father Steve is supposedly 'retired'... We pride ourselves in guest satisfaction.
Antwortzeit: innerhalb einer Stunde
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